General terms and conditions of sale of SIGNIS

By using the online shop of the website you agree to the general conditions listed below. These conditions apply to the purchase of articles (books, magazines, CDs, DVDs, etc.), subscriptions and registrations for congresses, seminars and activities offered online by the non-profit association under Swiss law.



World Catholic Association for Communication

Rue de Lausanne, 85, C.P.271, 1701-Fribourg- SWITZERLAND.

Legal notice and conditions of use of the website:


Administrative Headquarters and Contact


Mail: SIGNIS Rue Royale 310- 1210 Brussels - Belgium

Phone number: (+32) 2 734.97.08


The conditions are therefore considered accepted when you purchase, subscribe and register for activities, congresses and seminars organised by SIGNIS, subject to the special conditions agreed with the user and/or specific to each operation. The special conditions take precedence over the general conditions.


1. Online registration and privacy

Registration on the SIGNIS website allows each user to identify him/herself but also to order the articles offered online or to register for activities. The personal data communicated in the online forms or during any individual communication with the user are treated in accordance with the regulations in force and with the rules of respect for privacy set out in our privacy policy.


2. Validity and receipt of the offer

Items on sale, subscriptions and participation in activities are offered until they are actually available. In case of stock shortage, impossibility of delivery in time, impossibility to welcome new participants to the activities, or cancellation of the activity, the customer will be informed personally by e-mail or postal mail.

SIGNIS reserves the right to refuse an order or registration. The simple will of a user to acquire an article or to register for an activity is not sufficient to conclude a contract.
An online order or registration will only be accepted by SIGNIS if the user has identified himself/herself clearly enough.

The sale or registration is complete when the Customer has validated his order, made the payment and a confirmation has been sent to him by e-mail or post.


3. Prices, costs and delivery terms for items sold online

The prices of the articles indicated on the site are expressed in EUROS, include VAT and exclude delivery costs.  The prices at which SIGNIS offers its articles or participation in activities are always subject to modification. For an order or registration placed via the SIGNIS website, the price that applies is the one displayed at the time of the order.

The articles are sent at the user's expense to the address indicated by him/her. The shipping costs to be paid by the user are clearly indicated before he/she places his order. These costs cannot be contested by the buyer since he/she is necessarily aware of them when paying for his/her order.

The delivery time of the purchased items or the activation of the subscriptions is specified in each order or subscription.


4. Payments

All payments to SIGNIS, in particular for the annual membership fee, the purchase price of articles sold online, subscriptions to periodicals and registrations to activities, are made in EUROS/USD:

  • by bank transfer in advance to the SIGNIS account BE 19 3100 644 9112 - 
  • by immediate secure online payment, via the website by credit card or e-banking
  • by credit card
  • at the time of payment, the amount is immediately debited from your account.

The control, security and confidentiality of online payments are assured and guaranteed by an invoice, receipt or equivalent document that will be sent to the member, buyer or participant who has made a payment to SIGNIS and for whom SIGNIS has received confirmation of the successful completion of the transaction.


5. Right of withdrawal

In accordance with European legislation, the buyer has a right of withdrawal of 14 days from the date of purchase of any item. This period runs from the date of delivery. The buyer can exercise this right by returning the items to SIGNIS -Rue Royale 310 -1210 Brussels -Belgium

If the sold articles are still in perfect condition, SIGNIS will proceed to their reimbursement within 30 days after receipt of the return. The refund is always made by bank transfer to the account number known to the buyer.

This right does not apply to registrations for congresses, seminars and other activities, nor to subscriptions for which the right of cancellation and the conditions of reimbursement are provided for in the special conditions.


6. Conformity of the articles sold

The buyer acknowledges that he/she has consulted all the information concerning the item before his/her purchase and that the item is in all respects in conformity with his/her request. The buyer must check the condition of the packaging of the items upon delivery and report any damage to SIGNIS by email within 24 hours of receiving the delivery.

The photographs illustrating the online catalogue of publications are not contractual and may be modified at any time. SIGNIS cannot be held responsible for a non-conforming and/or erroneous photograph.


7.  Complaints

Any complaint about an online purchase must be made within 24 hours of delivery of the order or will otherwise not be accepted.

Any complaint for any reason whatsoever must be sent by e-mail and include the references of the transaction concerned and the precise reasons for the complaint.


8. Responsibility

The conditions of use of the SIGNIS website are specified under

The user of the online shop is informed that SIGNIS' liability, whatever the nature of the damage, will, in any case, be limited to the amount of the order or reservation.

In the case of non-execution, SIGNIS cannot be held responsible if the non-execution of the contract or its bad execution is attributable to the user or to the unforeseeable and insurmountable act of a third party outside the contract, or to a case of force majeure.

SIGNIS is in no way responsible for interruptions in access to its site and the consequences that may result from this.

SIGNIS can never be held responsible for any damage that would be caused to the data or computer equipment of the user when accessing the site or visiting its pages. In particular, SIGNIS is not responsible for the possible transmission of viruses through its site.

SIGNIS is not responsible for the fraudulent use of its means of distribution and declines all responsibility in case of intrusion in its computer systems and data theft.


9. Contractual modification

Any modification of the General Conditions shall be enforceable against the buyer within 72 hours following their publication online.

If one of the provisions of the General Conditions is invalidated for any reason whatsoever, the parties agree that the other provisions shall remain fully applicable. 


10. Applicable law and competent courts.

In the event of a dispute concerning the application of the present contract, SIGNIS and the user agree to apply Belgian law and to give jurisdiction to the courts of the judicial district of Brussels.